Frequently Asked Questions

Selling

Buying

Membership


Selling

How do I sell my website?

Adding an auction is easy and is very similar whatever type of listing you are adding. Currently we have categories for domains, templates and websites.

Just click on the 'add' link in the top right hand menu, once you are logged in and you will be taken to a step by step upload process before being taken to the Paypal checkout (in the case of paid for listings such as domains and websites). The final step is adding any associated images or screenshots to go alongside your listing. These help to add a level of trust between the seller and buyer and can greatly increase you chance of making a successful sale.

How much does it cost to add a listing?

Domain listings are £99.00 + VAT, website listings are £249.00 + VAT and template listings are £29.00 + VAT.

How long do auctions last?

Auctions can last anything up to 3 months. The duration of the auction is set at the time of creation by the seller. They can choose set time spans from 1 week to 3 months.

Can I add pictures?

Yes you can add up to 4 pictures to go alongside each auction listing. Images are attached to a listing after the item has been added.

What is website flipping?

Website flipping is the process of buying a website, doing it up, then selling it on again for a profit. Online marketplaces like webchalkboard.com are great places to pick up a bargain and work your website magic on it to improve it's value. Other marketplaces include sitepoint.com and ebay.co.uk, although webchalkboard.com is the only UK based website marketplace we know of.

How do I flip a website?

There are lots of ways to 'flip' a website. The key is finding what the site is missing and adding that value to it. For example you might find a website which has a steady source of traffic, but which has been sorely neglected over the years and just isn't converting that traffic into revenue. Simply giving the site a facelift and improving usability can help add value to the site and increase it's monthly revenue. If you have any site flipping stories for us we'd love to hear them, so send your stories to us via our contact form.


Buying

If I place a bid am I commited to paying the seller?

Yes by entering a bid into the auction you are entering into a contract with the seller and must honour your bid. In the same way as you would on any other online auction, e.g. ebay.

I can't bid, why not!?

The most common reason is that you have not setup your membership, or have full access right within your account. Please contact us for help.

Do you stop last minute bidding on items? I.e. Sniping?

We don't currently have any anti-sniping as we feel this takes away from the excitment of taking part in online auctions. Our end dates are fixed (unless the seller chooses to extend the auction.)

How do I pay for the items bought in the auction?

We do not have anything to do with the exchange of money or offer any kind of escrow service. The seller will inform you of the methods of Payment they accept.

How do I know if what I'm bidding on is worth it?

It is worth taking great care that the items you are buying are genuine and you are comfortable with the arrangement before exchanging any money for goods. Webchalkboard auction listings are created by third party sellers and as such webchalkboard cannot be held in any way liable for any losses incurred by members of it's site. If you feel you have been sold a pup, then please contact us ASAP and we will terminate the sellers account if we feel it is appropriate. We can however offer absolutely no refunds or compensations. Basically you bid at your own risk.

Can you set a maximum bid and have the system autobid for you?

Not currently, we are looking at incorporating this feature in the next release of the software.

Do you check the websites before letting them go up for auction?

We do not vet our listings before they go live, but we try and keep an eye on the site to ensure our listings are of high quality. If you feel an auction is fraudulent, innaccurate, illegal or just spam, then please contact us as soon as possible and we will remove it.

What kind of 'due diligence' should I perform before handing over my money?

It's a very good idea, before handing over any money, to make sure the site you are buying is exactly what you think it is. This involves checking things like. i) Checking the history of the domain, has it been continuously registered or ever used as a spam site, lowering it's chances of being ranked well by Google. ii) Checking the traffic to the site, and it's source. iii) Ensuring the consistency of the traffic. iv) Checking the code quality and ownership - is it even the sellers to sell?

There are a lot of things to consider, many of which are common sense, but should NEVER be overlooked. The due diligence process may take many weeks, even months to satisfactorily complete on a large website, but when large sums are exchanging hands, this is time very well spent.

For a more detailed explanation of some of the do's and don'ts, take a look at the Top 10 due dilligence checks, from experienced-people.co.uk.


Membership

How do I reset my password?

There is a password reset link on the login page.


Do I pay commissions on items sold?

No.


 

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